State of the market

Following 3 years of marginal growth, the UK contract cleaning market accelerated between 2014 and 2016 in line with the economy.


Uncertainty caused by factors such as brexit means that this market growth is unlikely to be sustained over the next few years. Looking forward, demand is likely to be relatively buoyant in the transport sector, while the retail, commercial offices and the government sectors are likely to provide fewer opportunities, at least in the short term. These are the conclusions from AMA research.


The report states that contract cleaning is a mature market, covering both single and multi-service contracts, in the commercial, manufacturing, healthcare, retail, transport, local authorities and government sectors.


There has been an underlying trend towards greater levels of outsourcing over the last decade which has driven demand for the contracting out of cleaning services. Cleaning and hygiene services often form part of a total facilities management contract, typically comprising of around 12-15 percent of the contract value.


The report goes on to say that despite over 40,000 businesses operating in the cleaning industry, the market for contractors is dominated by a relatively small number of large IFS/IFM and multi service providers and large and medium sized specialist cleaning contractors. There is also a significant franchise sector in the market, as cleaning remains one of the most popular franchising opportunities, offering a relatively low cost investment, in a robust market with very few barriers to entry .